Last Updated: January 2026 GDPR Compliant

Fuji9 Casino Privacy Policy – Your Data Is Safe With Us

Find out exactly how your personal data is collected, stored, and kept secure — all explained in plain, easy-to-understand English.

Table of Contents
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1. Introduction & Our Commitment

Welcome to Fuji9 Casino. We believe that safeguarding user data is the most fundamental responsibility of a trusted online platform. This Privacy Policy explains how Fuji9 Casino handles your personal information.

By using our website, mobile app, or any of our digital services, you agree to this Privacy Policy. This policy is built in line with international data protection standards and written in plain language with Bangladeshi users in mind.

Our core principles: Your data is never sold, never shared with third-party advertisers, and never disclosed without your consent.

2. What Types of Data We Collect

Fuji9 Casino may collect the following types of information:

Data type Example Mandatory?
Identity-related Name, date of birth, national ID number Yes
Contact information Email, mobile number, address Yes
Financial information Mobile Pay/Nagad number, bank account For withdrawals
Device Information IP address, browser, operating system Automatic
Activity Data Betting history, login times, pages visited Automatic
KYC Documents Passport, driving licence, photo ID For verification

We never store your full payment card number or CVV. All payment processing is handled through fully encrypted gateways.

3. How We Collect Information

Fuji9 Casino collects information in several ways:

  • Directly Provided by You: You provide information directly when filling in the registration form, submitting KYC documents, contacting support, or taking part in a survey.
  • Automatically: When you use our platform, device and activity data is collected through cookies, web beacons, and log files.
  • Via Third Parties: We may receive necessary information from payment processors and identity verification agencies.
  • From public sources: Public records may be checked where necessary to help prevent fraud.

4. Purposes of Data Use

Fuji9 Casino uses your data only for specific purposes:

  • Account Management: For registration, login, and account verification.
  • Payment processing: To securely process deposits and withdrawals.
  • Customer Support: To address your questions, complaints, and issues.
  • Security Assurance: To prevent fraud, money laundering, and unauthorised access.
  • Legal obligation: To meet regulatory compliance requirements.
  • Service Improvement: Analyzed to improve the user experience.
  • Promotional Communications: Sending you offers and updates with your consent.

You can unsubscribe from promotional emails or SMS at any time — simply click the "Unsubscribe" link or let our support team know.

5. Data Sharing Policy

Fuji9 Casino does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

  • Payment Processors: Payment gateways including Mobile Pay and Nagad receive only the information necessary to process transactions.
  • KYC provider: Identity verification documents are securely transmitted to specialist agencies for processing.
  • Technology partners: Trusted cloud and IT service providers may process data to ensure smooth platform operations.
  • Legal Authorities: Disclosure is mandatory when required by a court order or a legitimate request from a regulatory authority.
  • Business Transfers: Users will be notified in advance of any change in ownership of Fuji9 Casino.

We have strict Data Processing Agreements (DPAs) in place with all our third-party partners. They may only use your data for the specific purposes defined in those agreements.

6. Technical Measures for Data Protection

Fuji9 Casino uses industry-standard technology to keep your data secure:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Firewall & DDoS Protection: Multiple layers of protection are in place at the server level.
  • Regular Security Audits: Independent security experts regularly conduct vulnerability assessments.
  • Access Controls: Only authorized personnel may access user data.
  • Backup System: Secure data backups are maintained across multiple protected locations.

Please note, however, that no transmission over the internet can be guaranteed to be completely secure. Keeping your password strong and enabling two-factor authentication is your own responsibility.

7. Cookies & Tracking Technologies

Fuji9 Casino uses cookies on its website. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
  • Functional Cookies: Helps remember your preferences and settings.
  • Analytics cookies: Helps us understand which sections of the site are used most.
  • Performance cookies: Measures page loading times and overall platform performance.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may cause some features on the platform to stop working.

8. Data Retention Period

How long Fuji9 Casino retains your data depends on the type of information and the purpose for which it was collected:

  • Account information: For the duration your account is active, and for up to 5 years after closure for legal requirements.
  • Transaction Records: A minimum of 5–7 years, as required by financial regulatory guidelines.
  • KYC Documents: Up to 5 years after verification, or longer if required by law.
  • Marketing communications: Deleted immediately upon withdrawal of consent.
  • Log files: Typically deleted automatically after 90 days.

9. Your Rights

As a Fuji9 Casino user, you have the following rights:

1
Right to Access

You have the right to know what personal information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request the deletion of your data, provided there are no legal obligations requiring its retention.

4
Right to Portability

You can export your data in a portable format.

5
Right to Object

You may object to the use of your information for specific purposes.

6
Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise these rights support@fuji9casino.biz, send us an email. We will do our best to respond within 30 days.

10. Children's Privacy

Fuji9 Casino is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed.

If you are aware of any minor using our platform, please notify us immediately.

11. Changes to the Privacy Policy

Fuji9 Casino may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

This Privacy Policy was last updated in January 2026.

12. Contact & Complaints

Contact us for any privacy-related questions, requests, or complaints:

  • Email: support@fuji9casino.biz
  • Live Chat: Available 24/7 on website & app
  • Response time: Usually within 24–48 hours

Our privacy team is always ready to answer your questions honestly and clearly.

Why Your Data Is Safe With Us

The Core Pillars of Privacy Protection at Fuji9 Casino

Industry-Standard Encryption

All your data is secured with 256-bit SSL encryption technology. Every transaction you make is protected with banking-grade security.

Data is never sold

Your name, phone number, and email are never sold to any advertising agency or third party — this is our unwavering policy.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed is not our practice.

Limited Retention Period

Data is not retained beyond the period necessary. Once legal obligations are fulfilled, it is securely deleted.

Regular security audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.

Collected with consent

Your explicit consent is obtained before sending any marketing communications. No promotional messages are sent without it.

Privacy FAQs

No, never. Fuji9 Casino does not sell your personal data to any third party. Only the information necessary for service delivery is shared with relevant partners, and they are all bound by strict confidentiality agreements.

KYC documents are typically retained for up to 5 years after verification for legal compliance purposes, then securely deleted. Throughout this period, they are protected with the highest level of security.

Yes, you may request the deletion of your data. However, certain information may need to be retained for a specific period due to legal or regulatory obligations. Once your account is closed and the applicable legal retention period has expired, all data will be deleted.

Click the "Unsubscribe" link at the bottom of any promotional email, or notify our support team. Please note that even after unsubscribing, you may still receive important emails related to your account and transactions.

Some data may be stored on international servers as required for service operations. In all cases, international data protection standards are upheld and your information is kept equally secure.

Your Data Is Safe — Get Started Today

Your privacy is our top priority at Fuji9 Casino. Register with confidence and join Bangladesh's most trusted betting platform.

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